Up-to-date information is available on our COVID-19 Ticketing Policy page.
Q. I’m a subscriber, will you be socially distancing my seating?
A. Your 2021 subscription will be renewed with your usual subscription seating. Social distancing requirements will be assessed 8 weeks prior to each production opening. You will be contacted before any changes are made to your seats.
If social distanced seating is required our Socially Distanced Performance Plan will be activated. For further information regarding this please see our COVID-19 policy page.
Q. What should I do if I am unwell?
A. If any of the following apply to you or any member of your booking party, you or they must not attend the venue.
- Required to self-isolate under laws aimed at reducing the spread of COVID-19
- Diagnosed as having COVID-19
- Experiencing any COVID-19 symptoms including fever, cough, sore throat, fatigue, shortness of breath, runny nose, or loss of taste or smell
- You or a member of your household has been in close contact with a confirmed case of COVID-19
If these apply to you or any member of your booking party, please contact us to arrange your preferred changes to the ticket. You can contact our customer experience team on 1300 369 741 Monday to Friday, 9am to 5pm (AEST), excluding Victorian public holidays.
Please contact the venue in which the performance is held if you develop symptoms after these times.
Sydney Opera House
- No later than two hours before the event begins
- 02 9250 7777 or email@example.com
Arts Centre Melbourne
- 1300 182 183
Q. How can I buy tickets?
A. Tickets may be purchased through The Australian Ballet directly at australianballet.com.au or over the phone by contacting our customer experience team on 1300 369 741.
Tickets to The Australian Ballet’s performances and events may also be purchased via the venue, or the venue’s preferred ticketing partner:
Select productions, including performances of the Regional Tour (formerly The Dancers Company) and Storytime Ballet, may only be sold directly through the venue or the venue’s preferred ticketing partner. Details of these productions and how to buy tickets are released at various times throughout the year. Keep an eye on our website, follow us on social media or sign up for the latest news.
Q. Do I need to pay a fee when purchasing tickets?
A. If you purchase tickets or Season Packages online at australianballet.com.au there are no transaction fees.
A transaction fee of $12 for Season Package purchases and $10 for most other mainstage ticket purchases will apply to bookings made through The Australian Ballet over the phone.
Tickets to Step Inside events and classes will not incur a booking fee online or over the phone.
Transaction fees cover the cost of service and delivery and will only be charged once per order, regardless of how many tickets you buy. You will always be notified of applicable fees prior to the completion of your order. Transaction fees are subject to change. Different fees may apply through our venue box offices or partner ticketing agencies.
Q. How do I exchange a ticket?
A. If available, you may exchange your tickets to all mainstage productions.
Exchanges can only be made for performances within the same production season, must be finalised by the below times and are always subject to availability. Exchange fees and upgrade costs may apply. Exchanges may be available from eight weeks prior to the first performance of each production season. All exchange enquiries can be directed to The Australian Ballet customer experience team on 1300 369 741.
Exchange finalisation times:
- Monday – Friday evening performances (excluding Victorian public holidays): 10am day of performance
- Wednesday matinees, weekend performances and Victorian public holidays: 3pm business day before performance
Exchanges are free for subscribers and $15 per ticket for single tickets.
Q. Why are tickets priced differently on different days?
A. The Australian Ballet, like many arts organisations, may dynamically adjust ticket prices depending on demand.
Q. Are you performing Storytime Ballet this year?
A. Unfortunately the Christmas season of Storytime Ballet will not be presented in 2020. Storytime Ballet is scheduled to return in 2021.
Q. Will Step Inside events will be available in 2021?
A. We hope to present Step Inside events in 2021. Subscribe to the Step Inside newsletter in My Account to receive news about upcoming events and on sale dates.
Q. What is a Season Package?
A. A Season Package consists of three or more different ballets within the same season. You may choose from either a Principal Package or a Create Your Own Package.
Principal Package holders receive access to Premium reserve seating for all performances and may purchase discounted additional tickets before they go on sale to the general public. Principal Packages usually include every ballet in the season and you can keep the same seats year on year.
Create Your Own Package holders can choose three to five different ballets for any performances within the season. Create Your Own Package holders can access Premium reserve seating for select performances only and can purchase additional tickets before they go on sale to the general public. Seats in this package are not renewable.
All Season Package holders, or subscribers, can access a range of benefits including discounted tickets to The Australian Ballet's performances, 10% off Shop items and special offers from our partners throughout the year.
Q. When do Season Packages go on sale?
A. The 2021 Season will be announced on Tuesday 1 December 2020. Season Packages go on sale Wednesday 2 December 2020.
Q. By what date do I need to renew?
A. To retain their existing seating, Principal Package holders must renew their Season Packages by Friday 15 January 2021. Any seats that have not been renewed by that date may be released for sale to new subscribers.
Q. Is it possible to choose my seat when I book my Season Package?
A. If you’re a new subscriber, you can choose your own seat online using our 'select your own seat' function (available on desktop and Android devices). If you are booking over the phone you can make a request when you speak to our customer experience team.
If you’re a renewing subscriber and wish to change your seat, you can submit a change request online or mention the request to our customer experience team when booking over the phone. Your request will be recorded and assessed prior to the 2022 renewal period.
Q. Can I use my tablet or smart phone to purchase a Season Package online?
A. Yes. Our website is mobile and tablet friendly. Booking a Season Package on the go is quick and easy, and there are no booking fees. Please note the option to 'select your own seat' is currently only available on desktop and Android devices.
Q. What do I do if I can’t attend my performance?
A. Tickets to The Australian Ballet’s events and performances are non-refundable except in the case of a cancelled performance or in line with our COVID-19 ticketing policy.
If you are unable to attend your performance The Australian Ballet may be able to exchange your ticket to another performance of the same production, subject to availability.
Alternatively, tickets that cannot be used may be donated back to The Australian Ballet and a tax receipt will be issued for the value of the ticket price. This can be claimed as a charitable donation.
Tickets for donation or exchange must be returned to The Australian Ballet by 10am on the day of the performance (for weekday evening performances) or by 3pm on the business day before weekend, Wednesday matinee and performances on public holidays.
To arrange a ticket exchange or donation please call our customer experience team on 1300 369 741 or head to our Online Exchanges page. Exchanges may be available from eight weeks prior to the opening performance of each production season.
If you can’t attend your performance due to reasons related to COVID-19 please see our COVID-19 Ticketing Policy page for additional information.
Q. Can I get a refund on my ticket?
A. All sales for Season Packages and single tickets are final and refunds are not available once a booking has been completed, except in the case of a cancelled performance or in line with our COVID-19 ticketing policy. This is in line with the ticketing guidelines set by Live Performance Australia, the peak body for the live entertainment industry. To read the LPA ticketing code, visit liveperformance.com.au
Q. I have access requirements and need to sit in a specific area in the theatre, can you help?
A. We have a dedicated accessibility line which is available by phoning 1300 369 741. Alternatively, you can select Access Requirements from the special request drop down prior to checkout when booking your Season Package online and a member of our customer experience team will contact you to confirm your request.
Q. After I have purchased my Season Package, when should I expect to receive my tickets?
A. Season Package tickets will be sent electronically from February 2021. Merchandise purchased in a Season Package order will be posted from December 2020. Please allow up to 21 working days for dispatch from confirmation of order.
While The Australian Ballet works to dispatch merchandise as soon as possible, all delivery timelines are guides only, and delivery dates may be subject to change. All orders are sent via standard post. Orders will be posted to the address nominated during purchase.
Please note that if you have purchased a concession ticket, your tickets will not be sent until valid proof of concession has been received via email by our customer experience team. Please contact our customer experience team if you cannot email your proof of concession.
Q. Do I need to pay a fee when purchasing a Season Package?
A. Good news! If you purchase a Season Package online there are no transaction fees.
A transaction fee of $12 for Season Package purchases and $10 for most other ticket purchases will apply to bookings made through The Australian Ballet over the phone.
Transaction fees cover the cost of service and delivery and will only be charged once per order, regardless of how many tickets you buy. You will always be notified of applicable fees prior to the completion of your order. Transaction fees are always subject to change. Different fees are applied by our partners' ticketing agencies and venue box offices.
Q. How do I exchange a ticket?
A. Exchanges may be available from eight weeks prior to the first performance of each production season. Exchanges can only be made for performances within the same production season, must be finalised by the below times and are always subject to availability. Exchange fees and upgrade costs may apply. Exchange enquiries can be directed to The Australian Ballet customer experience team on 1300 369 741.
Exchange finalisation times:
- Monday – Friday evening performances (excluding Victorian public holidays): 10am day of performance
- Wednesday matinees, weekend performances and Victorian public holidays: 3pm business day before performance
Q. What will be my 2021 subscriber benefits?
A. Subscribers can access year-round discounts on additional tickets when available and receive a 10% discount on all Shop purchases as well as special offers from our corporate partners. Take a look at our subscriber benefits to see the goodies on offer.
Q. I'm renewing my Principal Package in Melbourne. Why are my seats different?
A. Since 2018 the Melbourne season has contained some productions for which a larger orchestra pit is required. This may alter the position of your renewable seat(s) throughout the season. For the 2021 season all productions require a larger orchestra pit.
Q. Why do you need a larger orchestra pit?
A. In line with current health-and-safety standards, we need to expand the orchestra pit during certain large-scale productions so that the musicians’ hearing will be protected during periods of high noise levels. The expanded orchestra pit will also provide better sound quality for the audience. This results in rows A and B of the State Theatre, Arts Centre Melbourne being removed from the theatre.
Q. Who qualifies for a concession pricing?
A. We offer lower-priced tickets for Senior, Pensioner, Under 30 and Child (<18) concession holders. If booking a Season Package, a copy of the relevant proof of concession entitlement must be received by our customer experience team before tickets can be issued. View all concession price types.
Q. I have lost my tickets, can you issue me duplicate tickets?
A. Yes, just contact our friendly customer experience team to have your e-ticket resent to you. If you did not originally purchase the ticket yourself and you are not a registered Co-Subscriber you will need to contact the Head Booker to arrange a ticket resend.
If you are unable to receive your e-ticket you are still able to attend the performance by heading to the venue box office at any time in the hour prior to your performance and requesting a Lost Ticket Voucher.
Where the lost ticket is part of a group booking in one name, you will need to be able to provide the seat number if the tickets were not booked under individual names, or provide relevant information to staff on the counter to help them locate your ticket.
Q. When do single tickets go on sale?
A. Single tickets for the 2021 Season may go on sale six weeks prior to the production opening if socially distanced seating is not required. Update your email preferences in My Account to include 'News and Promotions' to ensure you receive on-sale notifications.
Subscribers receive a discount on additional single tickets and will have exclusive access during a subscriber pre-sale.
Q. How do I know if a ballet is suitable for my child?
A. Every child is different, and whether they’re old enough to enjoy a performance depends on a range of factors, including how long they’re able to sit happily and quietly, the time of the show, and most importantly the type of ballet. Please visit our Children at the Theatre page for more information on mainstage performances, ballet productions catered to children and our babes-in-arms policy.
Q. How do I request a brochure or booking guide?
A. If you would like to request a Season Brochure pack, please submit an information request form. Alternatively, you can view a digital copy of our Season Brochure.
In an effort to minimise contact points to ensure our office is as COVID-Safe as possible for our customer experience team we are removing booking forms and no longer accepting hard copies of concession information by mail.
Q. Can I pay for my Season Package in instalments?
A. You may choose to spread the cost of your Season Package across four equal payments. The first instalment of 25% will be charged on receipt of booking; second instalment of 25% will be charged on 15 January 2021; third instalment of 25% will be charged on 15 February 2021; fourth and final instalment of 25% will be charged on 15 March 20202021. Each instalment will be 25% of the order total including the $12 processing fee where applicable.
If we cannot charge your card on the payment date, you will be charged a late payment fee of $33. Full payment must be completed before your first performance to avoid ticket cancellation.
Q. What do I do if I have forgotten my password or need a username?
A. If you have forgotten your password simply reset it here. If you have lost your username please contact the customer experience team via the Contact Us form or by calling 1300 369 741.
If you have not set up a username you can create a new account online or by contacting the customer experience team via the Contact Us form or by calling 1300 369 741.
Q. Why are there different prices on weekends and opening nights compared to weeknights?
A. Tickets to high-demand performances on Thursday, Friday, Saturday and opening nights are priced differently to Monday, Tuesday and Wednesday performances.
Seating Reserve Guide
Price Reserves are based on quality of view. They are intended to be a guide of the view you can expect from varying positions within the theatre and are no guarantee of your actual viewing experience. The quality of view and level of restrictions can vary depending on the staging of the particular performance.
Premium: Centrally positioned seats that give the best views.
A-Reserve: Excellent seats that offer clear and unrestricted views.
B-Reserve: Very good seats that are more distant from the stage and may have restrictions on side-of-stage views.
C-Reserve: These seats may be positioned further from the stage and have restricted views of some peripheral elements of the ballet.
D-Reserve: These seats are located in the extreme rear or sides of the theatre, and have a restricted view; however, the centre of the stage is still clearly visible.
E-Reserve/Restricted view: These seats are at the rear of the balcony in the State Theatre (Arts Centre Melbourne), and on the extreme sides of the loge in the Joan Sutherland Theatre (Sydney Opera House). These seats have significant sightline restrictions, and are recommended for a music-only experience.
Q. I need to sit in a specific area in the theatre: can you help?
A. Yes. When booking tickets or packages on australianballet.com.au, note your requirements in the special request field just prior to checkout. When purchasing via the phone, please alert the customer experience team.
Q. I am visiting the ballet for the first time and would like to know about the venue.
A. Please see the Your Visit page for venue information.
Q. Where can I park when I come to a performance?
A. If your performance is at Arts Centre Melbourne, you can park in The Australian Ballet Centre's carpark. Please visit our Parking in Southbank page. See the venue information above for full details of parking at each venue.
Q. What happens if I’m running late for the ballet?
A. For the comfort and convenience of all patrons, latecomers can only be admitted into the auditorium at a suitable break in the performance. Suitable breaks will vary with particular ballets and may not be until the first interval. Ticket refunds or exchanges are not available on the basis of late arrival. We strongly recommend planning your journey to ensure you arrive at the venue well in advance of the ballet's start time. Start times vary, so don't forget to check your ticket.
Sydney Opera House Security Fee
In 2018, the Sydney Opera House introduced enhanced procedures to ensure the safety and security of visitors and, from 2020, will charge The Australian Ballet for security screening our audiences. As a result, from 2020 The Australian Ballet will include a small security charge of up to $2.50 in our ticket prices.
Ticket & Merchandise Delivery
While The Australian Ballet works to dispatch merchandise as soon as possible, all delivery timelines are guides only and delivery dates may be subject to change.
All orders are sent via standard post.
1. Ticket Delivery
Tickets will be sent electronically from eight weeks prior to the first performance of each production season.
2. Merchandise Delivery
Please allow 10-14 working days from order, except where the product listing indicates a different time-frame. Occasionally delivery may exceed these timelines for reasons outside of our control. All orders are sent with tracking numbers where possible which will be sent in an email once the order is dispatched.
Express delivery typically occurs in 2 – 3 working days, though some non-metro postcodes may take longer. For orders placed on Saturdays, Sundays, and public holidays, please allow an extra business day for your delivery to arrive. All orders are sent with a tracking number, which will be sent in an email once the order is dispatched. Please note express delivery is not available to all locations or for orders in excess of 5kgs.
For international orders, please allow 14 – 30 working days for delivery of merchandise items. International orders are not trackable once dispatched.
Q. My merchandise order has not yet arrived?
A. It is important that you verify that your personal information is correct, especially your delivery address. If the address provided is incorrect and the package is returned to sender, you may be billed for the additional shipping, as agreed by placing an order with us. We reserve the right to pass on applicable charges to you if you provide wrong address information. We also require a contact phone number, which may be used by the courier to arrange delivery. If we and our delivery partner have been unable to deliver your order due to your error or fault after 21 days or three failed delivery attempts (whichever is sooner), we reserve the right to cancel your order. In these circumstances we will refund you the value of the merchandise in your order, less the delivery fees and additional charges incurred by us.
3. Season Package Delivery
Season Package tickets will be sent electronically from February 2021.
Q. How do I know if a ballet is suitable for my child?
A. Every child is different, and whether they’re old enough to enjoy a performance depends on a range of factors, including how long they’re able to sit happily and quietly, the time of the show, and – most importantly – the type of ballet. Please visit our Children at the Theatre page for more information on mainstage performances, ballet productions especially for children and our babes-in-arms policy.
Q. Who will be performing on the night I go to the ballet?
A. Casting details are published on The Australian Ballet website as soon as available for productions (generally from one week prior to opening night). Casting is subject to change without notice. The Australian Ballet makes no guarantee, whether through advertising or promotional material, that particular artists will appear in specific roles or productions. The Australian Ballet reserves the right to alter the details of any season as may be necessary.
Q. How long is this ballet? How many intervals are there?
A. Information is available on each ballet production page. Details such as running times and intervals are not always known when tickets are first on sale, so check back at a later date if the information you are after is not available yet.
Q. Do you allow the public to sit in on dress rehearsals?
A. The Australian Ballet opens some of its dress rehearsals to members of our 'Friends' organisations, who are able to purchase tickets; otherwise dress rehearsals are not available to the general public.
Q. Can I buy DVDs of The Australian Ballet’s performances?
A. We have a range of DVDs available of selected performances. Please visit our Shop to view the current range. Purchases can be made online or by calling our customer experience team on 1300 369 741.
Q. What regional coding are the DVDs?
A. All the DVDs available in our shop are coded to Region 4.
Q. I am having trouble using your website e.g. booking online, downloading a brochure, donating online.
A. If you are experiencing any difficulties with any part of our website, you can tell us about it online using the feedback form on the Contact Us page. If you need to speak with someone urgently, call our friendly customer experience team on 1300 369 741 Monday – Friday, 9am – 5pm, excluding Victorian public holidays.
Q. I'm having trouble reading the text on your website. How can I view it at a larger size?
A. You can increase the size of The Australian Ballet's website by holding down the control key and typing the '+' key. You can decrease the size by holding down the control key and typing the '-' sign.
Ballet as an Art Form
Q. Is being a ballet dancer a full-time job?
A. Very much so! Professional ballet dancers are like elite athletes – in constant training for the rigours of performance. Our dancers prepare for their careers from childhood, and work six days a week to polish technique, develop their artistry and hone their bodies to peak fitness. They have a short mid-year break and a longer break over the summer.
Q. What does a dancer’s working day look like?
A. Most of the dancers start their day with Pilates and body conditioning before moving on to morning class. Rehearsals take up the afternoon. If the company is in a performance period, there will be a short break before warm-up barre and the show.
Q. How many times does The Australian Ballet perform each year?
A. Around 200 times! Apart from our annual seasons in Melbourne and Sydney, the company travels to selected major cities like Adelaide, Brisbane and Perth, and regularly tours overseas. Our regional touring arm visits towns around the nation each year.
Q. How many dancers are in The Australian Ballet?
A. We maintain a troupe of around 75 dancers. Young dancers fresh from training usually enter at the lowest rank, becoming part of the corps de ballet. They may then rise through the ranks, from coryphée to soloist to senior artist to principal artist. The top rank is reserved for dancers at the peak of their technical and artistic skill.
Q. Why do the dancers wear such strange clothes in the studio – one leg warmer, tights over leotards, onesies, moon boots?
A. Away from the stage, the dancers are primarily concerned with comfort and keeping their muscles warm, which prevents injury. Dancers wearing one leg warmer are usually coddling a niggling injury in that leg. Moon boots are used to protect pointe shoes when the dancers are outside the studio. They also keep their feet warm and ready for the next rehearsal.
Q. How long does it take to make a tutu?
A. A classical tutu requires the unique skills of cutters and costumiers, who work in close consultation to produce a costume. It can take up to two weeks of solid work to produce a single tutu.
Q. How long does it take for a dancer to go en pointe?
A. Female dancers usually begin their training en pointe at the age of eleven or twelve, although this can vary. Before a dancer can begin pointe work, they must do extensive work to strengthen the feet and lower legs – otherwise they risk injury, possibly permanent.
Q. How many pointe shoes do the dancers go through?
A. The Australian Ballet goes through 7,500 ballet shoes a year (including men’s and women’s flat slippers). Of those, 5,000 are pointe shoes. The ladies also use 350 pairs of tights a year.
Q. Do men wear pointe shoes?
A. No. The only time a male dancer would ever wear pointe shoes is for a specialist character role (for instance the Ugly Sisters in some versions of Cinderella, or Bottom, who is transformed into a donkey in The Dream).
Q. Why does The Australian Ballet have pianists?
A. Our pianists accompany the dancers in class and rehearsal. Rehearsal pianists have highly specialised skills – they must be able to provide music of the appropriate speed and rhythm for the exercises devised by the artistic staff during daily class, and they must master full piano 'reductions' of complex orchestral scores in order to accompany rehearsals. Our pianists also play solo piano for performances of works like Ballet Imperial and Dyad 1929.
Q. Who does the dancers’ hair and make-up?
A. The dancers do it themselves! For specialist make-up (used for roles like Puck in The Dream and Carabosse in The Sleeping Beauty), the costume designer will often supply a drawing demonstrating how the make-up should be done, and the dancers will be given cosmetics to achieve that look. Usually, however, they buy their own make-up.
Q. What does 'chookas' mean?
A. It’s the equivalent of 'break a leg' – a way to wish performers a good show without transgressing the theatre taboo around saying 'good luck'. Where does it come from? No one really knows! It's specific to Australian dance culture.
Q. Why are all the ballet terms in French?
A. Ballet was first codified as a system of movement in the 17th-century French courts, and the terms have been handed down over generations. Even if a dancer can’t speak French, they know the universal terms for movements – so dancers are able to take morning class anywhere in the world and feel at home.
Q. Can dancers have children and still have a career?
A. At The Australian Ballet, they can. We are one of the few companies in the world to offer full-time contracts to dancers – so they have access to leave, including parental leave. Several of our female dancers – including principal artists – have left the company to have children and then returned to the stage.
Q. What happens when a dancer gets injured?
A. The Australian Ballet has a world-leading medical team that has worked wonders in injury prevention. However, just as in the highest levels of sport, sometimes injuries are unavoidable. Dancers are encouraged to report strains and niggles early, and to spend time away from performing if necessary. Dedicated rehabilitation specialists assist them to return safely to the stage.
The Australian Ballet Centre Car Park
Am I guaranteed a carpark if I pre-purchase a voucher?
Yes. In 2015 we introduced an automated car park system. This improves our ability to guarantee your space on the night. The system will automatically track how many cars have entered the car park and will display a "car park full" sign when capacity has been reached. However, with your pre-paid voucher you will be able to ignore the "car park full" sign - we will have ensured that there is still a space for you.
How do I use the vouchers?
Print your parking e-ticket on a standard A4 piece of paper and bring it with you to the performance. Upon entry, insert the voucher barcode into the scanner to enter the car park. The boom arm will raise after you hear a confirmation beep and entry will be granted. Proceed to the next available car space. To exit, insert the voucher barcode into the scanner and the boom arm will raise, allowing your exit. An intercom with a direct link to our car parking team is available at the entrance and exit to assist with any difficulties.
Can I use pre-paid vouchers on other nights, or only for the ballet?
Pre-paid vouchers can be booked for any day of the year, not just for performance dates.
What happens if the barcode does not work on the night?
An intercom is available at both the entry and exit gates. This will connect you directly to our car park attendants, who will be able to provide assistance.
Does my pre-paid parking voucher booking allocate a specific parking space for me and where should I park once I have entered?
You will not be allocated a specific parking space when purchasing pre-paid vouchers to allow you the flexibility to use the voucher on any day before expiry. Upon entering you may park in any space that is unoccupied unless signage indicates otherwise. The Australian Ballet makes every effort to ensure adequate parking spaces are available for those holding pre-paid parking vouchers, however parking cannot be guaranteed. If you have any difficulties whilst in the car park please contact Care Park on 03 9682 1733.
What happens if I lose my pre-paid vouchers?
Unfortunately we are unable to replace lost car park vouchers. Should you wish to purchase another one please contact our customer experience team on 1300 369 741.
Can I use vouchers from prior years?
Parking vouchers cannot be redeemed past their expiry date. However, vouchers purchased in 2020 may be used in 2021.
What about my 2020 parking voucher?
Vouchers purchased for 2020 may be used until December 31 2021.
I share my parking/program vouchers with my Co-Subscriber, how do I know which voucher has already been used?
Each voucher will have a unique number which can be used to identify each one. We encourage you to make a note of which vouchers have been sent using this number. Vouchers are single use only.
Email, Mail, SMS and Calendar Entries
Q. I want to sign up to receive email from The Australian Ballet.
A. Log in to your account at australianballet.com.au using your unique username and password and update your 'My Email Preferences'. Here you can personalise your inbox with your favourite topics like Ballet TV, Step Inside or news and promotions.
Q. I want to unsubscribe from email communications
A. If you would like to unsubscribe from email please log in to your account at australianballet.com.au using your unique username and password and update your 'My Email Preferences' to exclude some or all options. You can also unsubscribe from email communications by clicking 'Update your preferences' or 'Unsubscribe' at the bottom of all our emails. Please contact our customer experience team on 1300 369 741 if you require any further assistance.
Q. I want to unsubscribe from mail and SMS communications
A. If you would like to unsubscribe from postal mail or SMS please send an enquiry to australianballet.com.au/contact, email us at firstname.lastname@example.org or phone our customer experience team on 1300 369 741.
Q. I want to unsubscribe from The Australian Ballet's calendar entries
A. Our 'add to calendar' functionality is powered by a program called ECAL. Follow these instructions on how to unsubscribe from any calendar platform.
Q. I want to find out about your other programs.
A. We run a range of events in the cities and regional centres we visit. Please visit our Step Inside page for a current selection of special events, talks and classes. Details such as suitable ages and experience levels will be included with each event. Subscribe to the Step Inside newsletter in My Account to receive news about upcoming events and on sale dates.
Q. How can I audition for The Australian Ballet?
A. Please forward your expression of interest to email@example.com and we will forward it to the appropriate members of staff.
Q. How can I contact The Australian Ballet School?
A. General enquiries can be made on (+61) 03 9669 2807 or firstname.lastname@example.org
Q. I am interested in doing work experience at The Australian Ballet, whom should I contact?
A. Visit our Careers page for more details.
Q. Can I become a Friend of The Australian Ballet?
A. Friends of The Australian Ballet societies have been formed in most capital cities in Australia, and support The Australian Ballet by organising events, talks, rehearsal attendance and other activities which raise money to benefit the company.
Q. Can I purchase or download images of The Australian Ballet?
A. Due to copyright restrictions, we are unable to supply high resolution images to the public or allow our photos to be reproduced in any way. While our photographers hold intellectual property rights over those images, other copyright stakeholders include choreographers, costume designers, the dancers in the photographs and The Australian Ballet. For a selection of posters, cards and publications available for purchase please visit The Australian Ballet Shop.